To me, fostering job satisfaction among employees is essential to businesses and other organizations:

• Satisfied employees are engaged in the work they do and bring their best to their work;
• Engaged employees are not only happier but more productive;
• Higher productivity results in a better bottom line.

Job satisfaction, then, is not some airy-fairy concept that is irrelevant to creating a thriving organization. It is an essential ingredient. In his book, The Servant Leader, former Better Homes & Gardens executive James Autry states bluntly that “Business is about people. Business is of, by, about, and for people.” Some of those people are your clients and customers, of course; the others are your employees. If you ignore their needs and wants, you do so at your peril.